Privacy Policy
At HerbOnlines, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website herbonlines.com.
Who We Are
This website is operated by Zeynep Alioglu Bilgin, an Independent Herbalife Nutrition Member based in the United Kingdom. HerbOnlines.com is not the official Herbalife Nutrition website but an independent distributor platform dedicated to helping customers access genuine Herbalife products and personalised wellness support.
Information We Collect
- Personal details such as your name, email address, phone number, and delivery address
- Payment and billing information (processed securely via third-party payment gateways like PayPal or Stripe)
- Account login credentials (if you register an account on our website)
- Order history, preferences, and communication records
How We Use Your Information
- To process and deliver your orders quickly and securely
- To provide customer support and answer your inquiries
- To send order updates, promotions, or product information (only with your consent)
- To improve our website, services, and customer experience
Legal Basis for Processing
We process your personal data in accordance with the UK GDPR and Data Protection Act 2018. The lawful bases for processing your data include contract performance, legitimate business interests, and your explicit consent when required.
Data Security
We use industry-standard encryption and security technologies (SSL certificates, firewalls, and secure hosting) to ensure your data is protected against unauthorised access, loss, or misuse.
Third-Party Sharing
We do not sell or rent your personal information. We may share your data only with trusted service providers, such as:
- Delivery couriers (Royal Mail, DPD, DHL, UPS, etc.)
- Payment processors (PayPal, Stripe, etc.)
- Herbalife Nutrition Ltd., for the purpose of maintaining customer order records and compliance
Cookies
Our website uses cookies to enhance functionality and improve your browsing experience. You can choose to disable cookies in your browser settings, but some site features may not work properly without them.
Your Rights
Under the UK GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. To exercise any of these rights, please contact us on whatsapp.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
International Transfers
We primarily store and process data within the United Kingdom. If your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place to protect your privacy.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be published on this page with the updated revision date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
WhatsApp: +44 7719 363588
Address: Zuhtupasa Mah. Omer Efendi Sk. 34724 Istanbul / Turkey
UK Office & Warehouse: Enfield, London, United Kingdom
This website is operated by Herbalife Nutrition Independent Member: Zeynep Alioglu Bilgin. All Herbalife trademarks and logos are the property of Herbalife International of America, Inc. and its affiliates.